Returns & Exchanges
At Chogori India Retail Limited, we strive to ensure your fashion experience is seamless, offering a 15-day window for returns or exchanges on all unworn items with original tags. We are committed to providing high-quality apparel and a hassle-free resolution if your purchase doesn't meet your expectations.
Initiate Request
Log into your account portal and select the order you wish to return to generate a unique Return Authorization Number.
Prepare Package
Securely pack the items in their original packaging, ensuring all brand tags and invoices are included to avoid processing delays.
Schedule Pickup
Once your request is approved, our logistics partner will arrive at your doorstep within 48 hours to collect the return parcel.
Quality Check & Refund
After our warehouse team inspects the item for quality compliance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing